Terms of Service
Last updated: January 2025
1. Introduction
Welcome to PostcodeProperty.ai ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.
2. Description of Service
PostcodeProperty.ai provides property information reports aggregating publicly available data from UK government sources. Our reports include information such as Energy Performance Certificate (EPC) data, flood risk assessments, planning applications, and property transaction history.
3. Nature of Information Provided
Important: The information provided in our reports is for general informational purposes only. Our reports:
- Are based on publicly available government data
- May not reflect the most recent changes or updates
- Are not a substitute for professional surveys or legal searches
- Do not constitute professional advice of any kind
- Should not be solely relied upon for property purchase decisions
We strongly recommend obtaining professional surveys, legal searches, and independent advice before making any property purchase decisions.
4. User Obligations
By using our services, you agree to:
- Provide accurate information when making purchases
- Use reports for lawful purposes only
- Not redistribute or resell our reports without permission
- Not attempt to circumvent any security measures
- Not use automated systems to access our services
5. Payment and Refunds
All payments are processed securely through Stripe. Prices are displayed in British Pounds (GBP) and include VAT where applicable.
Due to the instant digital nature of our reports, refunds are generally not available once a report has been generated. However, if you experience a technical issue that prevents you from accessing your report, please contact us and we will work to resolve the issue.
6. Intellectual Property
The compilation, layout, and presentation of our reports are protected by copyright. The underlying data is sourced from government databases under the Open Government Licence v3.0.
You may use purchased reports for personal, non-commercial purposes. You may share reports with professionals (e.g., solicitors, surveyors) involved in your property transaction.
7. Data Accuracy Disclaimer
While we strive to provide accurate information, we cannot guarantee the accuracy, completeness, or timeliness of data obtained from third-party sources. Data may be subject to:
- Delays in government database updates
- Errors in original source data
- Coverage gaps in certain geographic areas
- Technical issues affecting data retrieval
8. Limitation of Liability
To the maximum extent permitted by law, PostcodeProperty.ai and its operators shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Any loss of profits, data, or business opportunities
- Any decisions made based on information in our reports
- Any inaccuracies in source data
Our total liability for any claim shall not exceed the amount you paid for the specific report giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless PostcodeProperty.ai, its operators, and affiliates from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
10. Modifications to Service
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We may also update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the modified Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
13. Contact Information
For questions about these Terms, please contact us at:
Email: legal@postcodeproperty.ai